Sardis, MS -
Fast Facts:
dennis.turner@wreg.com
(Sardis, MS 6/0/2009) Linda Tutor noticed something strange about the receipt she got at the gas station last week, "I turned it over and got to lookin and it got peoples' names, the kind of credit card they have the number, all sixteen digits of the number. One even had the guy's birthday on it," she explained.
It's just the kind of information anybody can use to establish credit in someone else's name.
No one can say how many people got receipts like that, Tutor's son got one too, and no one can say how many people's personal information printed out like this. Tutors' had at least five. "Now, these peoples' credit information is out there. With as much ID theftÂ… people using other peoples' credit, they're just opening the door and giving it to you," said Wayne Sprouse of Oxford.
That is not supposed to happen. Stores aren't even allowed to print receipts for customers with their own credit card numbers on them for safety reasons.
But this was the store's inside bank information, that was never supposed to get in the hands of the public.
How did this happen? We're told when the clerk ran out of paper tape for the credit card machine, she called the district manager who told her to just re-use some old tape. She may not have known that tape contained the credit card information for hundreds of customers.
We tried calling regional manger Lori Lloyd, and had to leave a message. She called back some time later, but as soon as she ascertained that we'd left the gas station, she hung up on us.
"I wouldn't have recycled paper, I'd have gone to Wal-Mart and bought a roll," said Sprouse.
The solution seems simple, but instead one bad decision has put hundreds, maybe more people's finances, indeed their very livelihoods at risk.
"We haven't been back in a Kangaroo stor since. We'll probably never go again," said Tutor.
The store has since switched to new, unused paper.
We also tried to get answers from Kangroo's parent company, "The Pantry" in Sanford, North Carolina. So far, no one from the company can tell us what they plan to do about the problem, of if they plan to contact customers whose information was given away.
Those customers should monitor their credit and bills very carefully for now on, or cancel their card.
To Contact Kangroo Stores Headquarters: The Pantry, Inc. PO Box 1410 1801 Douglas Dr Sanford, NC 27330 (919) 774-6700
- Store re-uses old receipt paper for credit card processor
- Back of receipts show other customers personal credit Information
- No word if Kangaroo stores intends to notify those affected
dennis.turner@wreg.com
(Sardis, MS 6/0/2009) Linda Tutor noticed something strange about the receipt she got at the gas station last week, "I turned it over and got to lookin and it got peoples' names, the kind of credit card they have the number, all sixteen digits of the number. One even had the guy's birthday on it," she explained.
It's just the kind of information anybody can use to establish credit in someone else's name.
No one can say how many people got receipts like that, Tutor's son got one too, and no one can say how many people's personal information printed out like this. Tutors' had at least five. "Now, these peoples' credit information is out there. With as much ID theftÂ… people using other peoples' credit, they're just opening the door and giving it to you," said Wayne Sprouse of Oxford.
That is not supposed to happen. Stores aren't even allowed to print receipts for customers with their own credit card numbers on them for safety reasons.
But this was the store's inside bank information, that was never supposed to get in the hands of the public.
How did this happen? We're told when the clerk ran out of paper tape for the credit card machine, she called the district manager who told her to just re-use some old tape. She may not have known that tape contained the credit card information for hundreds of customers.
We tried calling regional manger Lori Lloyd, and had to leave a message. She called back some time later, but as soon as she ascertained that we'd left the gas station, she hung up on us.
"I wouldn't have recycled paper, I'd have gone to Wal-Mart and bought a roll," said Sprouse.
The solution seems simple, but instead one bad decision has put hundreds, maybe more people's finances, indeed their very livelihoods at risk.
"We haven't been back in a Kangaroo stor since. We'll probably never go again," said Tutor.
The store has since switched to new, unused paper.
We also tried to get answers from Kangroo's parent company, "The Pantry" in Sanford, North Carolina. So far, no one from the company can tell us what they plan to do about the problem, of if they plan to contact customers whose information was given away.
Those customers should monitor their credit and bills very carefully for now on, or cancel their card.
To Contact Kangroo Stores Headquarters: The Pantry, Inc. PO Box 1410 1801 Douglas Dr Sanford, NC 27330 (919) 774-6700
