(Memphis 9/17/2009) Memphis Light, Gas and Water has been recognized for big improvements made recently to it's website.
E Source 2009's Review of North American Electric and Gas Company websites ranked MLGW 23rd out of the 100 utilities surveyed.
That's a jump of 44 spots from E Source's previous survey conducted in 2007.
"I'm very proud of the accomplishments of the MLGW web site in not only keeping up with the advances in current technology, but also becoming an Internet leader for the utility industry. The web site, as well as MLGW as a whole, has undergone a renewed focus and transition that puts a direct and dedicated emphasis on customer satisfaction," said MLGW President and CEO Jerry Collins, Jr.
MLGW leaders say that in response tto requests for enhanced online options, MLGW has developed new electronic billing and information services as well as a live outage map.
MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County.
E Source 2009's Review of North American Electric and Gas Company websites ranked MLGW 23rd out of the 100 utilities surveyed.
That's a jump of 44 spots from E Source's previous survey conducted in 2007.
"I'm very proud of the accomplishments of the MLGW web site in not only keeping up with the advances in current technology, but also becoming an Internet leader for the utility industry. The web site, as well as MLGW as a whole, has undergone a renewed focus and transition that puts a direct and dedicated emphasis on customer satisfaction," said MLGW President and CEO Jerry Collins, Jr.
MLGW leaders say that in response tto requests for enhanced online options, MLGW has developed new electronic billing and information services as well as a live outage map.
MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County.
